Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP ZBook Firefly 14 G11. Confirm the exact model on the service label before starting.
HP ZBook Firefly 14 G11 solid-state drive (ssd) replacement. HP prints this procedure on printed page 41 of its maintenance and service guide.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
M52027-002- 2 TB, PCIe-4 × 4, TLC. Source: printed page 41.N77395-002- 1 TB, PCIe-4 × 4, TLC (PRC). Source: printed page 41.N77394-002- 1 TB, PCIe-4 × 4 (PRC). Source: printed page 42.N35225-002- 256 GB, PCIe-4 × 4, TLC, self-encrypting drive. Source: printed page 42.N45477-002- 256 GB, PCIe-4 × 4. Source: printed page 42.N77391-002- 256 GB, PCIe-4 × 4 (PRC). Source: printed page 42.
Preparation
Save your work, shut the computer down through the operating system, unplug AC power and every external device, and work on a grounded, static-safe surface.
Replacement
- Prepare the computer for disassembly and remove the bottom cover. (printed page 41).
- Take the battery out of the machine. (printed page 41).
- Peel the cover tape back, undo the drive screw and slide the drive out of its socket. (printed page 41).
Part numbers in our catalog
- HP SSD N45477-002 (N45477-002)
- HP SSD M17436-002 (M17436-002)
- HP SSD N45476-002 (N45476-002)
- HP Solid-state drive, 1 TB, PCIe-4 × 4 NVMe, TLC M16560-002 (M16560-002)
- HP Solid-state drive, 2 TB, PCIe-4 × 4, TLC M52027-002 (M52027-002)
- HP Solid-state drive, 512 GB, PCIe-4 × 4, self-encrypting drive M52031-002 (M52031-002)
- HP SSD N35225-002 (N35225-002)
- HP SSD N45474-002 (N45474-002)
- HP SSD N77392-002 (N77392-002)
- HP SSD N77393-002 (N77393-002)
- HP SSD N77394-002 (N77394-002)
- HP SSD N77395-002 (N77395-002)
- HP SSD N77396-002 (N77396-002)
- HP SSD N77391-002 (N77391-002)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-zbook-firefly-14-g11-solid-state-drive-ssd-replacement-p41