Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP ZBook Firefly 14 G11. Confirm the exact model on the service label before starting.
HP ZBook Firefly 14 G11 touchpad replacement. HP prints this procedure on printed page 52 of its maintenance and service guide.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
N93908-001- Touchpad for use in models without NFC. Source: printed page 52.N93909-001- Touchpad for use in models with NFC (includes NFC antenna). Source: printed page 52.N09040-001- Touchpad cable (included in Cable Kit). Source: printed page 52.
Preparation
Save your work, shut the computer down through the operating system, unplug AC power and every external device, and work on a grounded, static-safe surface.
Replacement
- Prepare the computer for disassembly and remove the bottom cover. (printed page 52).
- Take the battery out of the machine. (printed page 52).
- Unplug the touchpad and backlight cables, undo the screws and lift the pad out. (printed page 52).
Parts this procedure uses
- HP Cable Kit N09040-001 (N09040-001)
Part numbers in our catalog
- HP touchpad (models without NFC) (N93908-001)
- HP touchpad (models with NFC) (N93909-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-zbook-firefly-14-g11-touchpad-replacement-p52