Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP ZBook Firefly 14 G11. Confirm the exact model on the service label before starting.
HP ZBook Firefly 14 G11 memory modules replacement. HP prints this procedure on printed page 43 of its maintenance and service guide.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
N50075-002- 32 GB. Source: printed page 43.N37792-002- 8 GB. Source: printed page 43.N77398-002- 8 GB (PRC). Source: printed page 43.
Preparation
Save your work, shut the computer down through the operating system, unplug AC power and every external device, and work on a grounded, static-safe surface.
Replacement
- Prepare the computer for disassembly and remove the bottom cover. (printed page 43).
- Take the battery out of the machine. (printed page 43).
- Lift the memory cover off, spread the clips and pull each module out of its slot. (printed page 43).
Part numbers in our catalog
- HP Memory modules (SODIMM, DDR5-5600), 8 GB N37792-002 (N37792-002)
- HP Memory modules (SODIMM, DDR5-5600), 16 GB N38627-002 (N38627-002)
- HP Memory modules (SODIMM, DDR5-5600), 32 GB N50075-002 (N50075-002)
- HP Memory modules (SODIMM, DDR5-5600), 8 GB (PRC) N77398-002 (N77398-002)
- HP Memory modules (SODIMM, DDR5-5600), 16 GB (PRC) N77399-002 (N77399-002)
- HP Memory N77400-002 (N77400-002)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-zbook-firefly-14-g11-memory-modules-replacement-p43