HP Chromebook 11 G6 Education Edition display assembly replacement

Step-by-step HP Chromebook 11 G6 Education Edition display assembly replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needL14917-001HP 11.6-inch HD display panel L14917-001 for the HP Chromebook 11 G6 Education Edition
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On this page
  1. Applies to
  2. tools and parts
  3. preparation
  4. replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 20–41). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP Chromebook 11 G6 Education Edition. Confirm the exact model on the service label before starting.

HP Chromebook 11 G6 Education Edition display assembly replacement. HP prints this procedure on printed page 34 of its maintenance and service guide, and the spare-part table for this part is on printed page 34.

tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface

preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

  1. Power the machine down. If you are unsure whether the machine is off or in Hibernation, turn the machine on, and after that shut it down through the operating system. (printed page 20).
  2. Detach every external device wired to the machine. (printed page 20).
  3. Cut the power by pulling the cord out of the wall outlet, and after that unplugging the AC adapter from the machine. (printed page 20).
  4. Take the keyboard/top cover (the Keyboard/top cover section is on page 20). (printed page 23).
  5. Detach the battery lead from the main board (the Battery section is on page 25). (printed page 27).

replacement

  1. Detach the WLAN aerial leads (1) from the contacts on the WLAN module. (printed page 34).
  2. Detach the screen webcam/microphone lead (2) from the main board. (printed page 34).
  3. Free the screen webcam/microphone lead from the clips (3) as well as routing channels built into the bottom cover. (printed page 34).
  4. Free the adhesive strip (4) that holds the screen panel lead to the main board. (printed page 35).
  5. Detach the screen panel lead (5) from the main board. (printed page 35).
  6. Free the screen panel lead from the clips (6) as well as routing channels built into the bottom cover. (printed page 35).
  7. Open the machine as far as it will open. (printed page 35).
  8. If it is necessary to replace the screen bezel or any of the screen assembly subcomponents: a. Free the top edge of the screen bezel (1) from the screen assembly. b. Free the left and right edges of the screen bezel (2) from the screen assembly. (printed page 35).
  9. If it is needed to replace the webcam/microphone module: a. Take the screen bezel. b. Detach the webcam/microphone unit (1) from the screen back cover. (The webcam/microphone unit is attached to the screen back cover with double-sided adhesive.) (printed page 36).
  10. If it is necessary to replace the screen panel: a. Take the screen bezel. b. Take the six Phillips PM2.0×2.8 fasteners (1) that hold the screen panel and display panel bracket to the screen back cover. c. Take the screen panel bracket (2). (printed page 37).
  11. If it is necessary to replace the screen back cover: a. Take the screen bezel. b. Take the screen panel. c. Take the six Phillips PM2.0×2.9 broad head fasteners (1) that hold the back cover to the screen hinges. d. Take the back cover (2). (printed page 39).
  12. If it is necessary to replace the screen panel lead: a. Take the screen bezel. b. Take the screen panel. c. Take the screen back cover. d. Detach the screen panel lead (1) from the screen back cover. (The screen panel lead is attached to the screen back cover with double-sided adhesive.) e. Free the screen panel lead from the clips (2) and routing channel built into the screen back cover. (printed page 40).
  13. If it is necessary to replace the screen hinges: a. Take the screen bezel. b. Take the screen panel. c. Take the screen back cover. d. Take the four Phillips PM2.5×4.9 fasteners (1) that hold the hinges to the bottom cover. e. Free the hinges (2) by sliding them towards the inside of the machine. (printed page 40).
  14. Fit the replacement part by working back through the printed removal steps (printed page 41).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-chromebook-11-g6-education-edition-display-assembly-replacement-p34

Key facts

HP document part number
L13105-002
Model
HP Chromebook 11 G6 Education Edition
Release year
2018
Screen size
11.6"
Printed pages
20–41