Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP Chromebook 11 G6 Education Edition. Confirm the exact model on the service label before starting.
HP Chromebook 11 G6 Education Edition USB port board cable replacement. HP prints this procedure on printed page 20 of its maintenance and service guide, and the spare-part table for this part is on printed page 11.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
L14923-001- USB port board. Source: printed page 29.
Preparation
Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.
Replacement
- Power the machine down. If you are unsure whether the machine is off or in Hibernation, turn the machine on, and after that shut it down through the operating system. (printed page 20).
- Detach every external device wired to the machine. (printed page 20).
- Cut the power by pulling the cord out of the wall outlet, and after that unplugging the AC adapter from the machine. (printed page 20).
- Take the keyboard/top cover (the Keyboard/top cover section is on page 20). (printed page 23).
- Detach the battery lead from the main board (the Battery section is on page 25). (printed page 27).
Part numbers in our catalog
- HP USB board L14923-001 (L14923-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-chromebook-11-g6-education-edition-usb-port-board-cable-replacement-p20