Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP Chromebook 11 G6 Education Edition. Confirm the exact model on the service label before starting.
HP Chromebook 11 G6 Education Edition usb port board replacement. HP prints this procedure on printed page 20.
Tools and parts
- Flat-bladed screw driver, Magnetic screw driver and Phillips P00 and P0 screw drivers
- Static-safe work surface
L14923-001- USB port board. Source: printed page 29.
Preparation
HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 14. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.
Replacement
- Power the machine down. (printed page 20).
- Detach all external devices connected to the computer. (printed page 20).
- Cut the power by pulling the cord out of the wall outlet, and after that unplugging the AC adapter from the machine. (printed page 20).
- Take out the keyboard/top cover (see that procedure on page 20). (printed page 23).
- Detach the battery cable from the system board (see that procedure on page 25). (printed page 27).
Part numbers in our catalog
- HP USB board L14923-001 (L14923-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-chromebook-11-g6-education-edition-usb-port-board-replacement-p20