Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 38). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.
Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP Chromebook 14 G5. Confirm the exact model on the service label before starting.
HP Chromebook 14 G5 heat sink replacement. HP prints this procedure on printed page 38 of its maintenance and service guide.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
928840-001- Heat sink (includes replacement thermal material). Source: printed page 38.
Preparation
Save your work, shut the computer down through the operating system, unplug AC power and every external device, and work on a grounded, static-safe surface.
Replacement
- Shut the unit down and unplug the power cord. (printed page 38).
- Open the cover and take the battery cable off. (printed page 38).
- Undo the screws that clamp the heat sink down. (printed page 38).
- Lift the sink off and clean both thermal surfaces. (printed page 38).
Part numbers in our catalog
- HP heat sink 928840-001 (928840-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-chromebook-14-g5-heat-sink-replacement-p38