Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 30). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.
Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP Chromebook 14 G5. Confirm the exact model on the service label before starting.
HP Chromebook 14 G5 usb port board cable replacement. HP prints this procedure on printed page 30 of its maintenance and service guide.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
Preparation
Save your work, shut the computer down through the operating system, unplug AC power and every external device, and work on a grounded, static-safe surface.
Replacement
- Shut the Chromebook down and unplug the charger and any peripherals. (printed page 30).
- Take the keyboard/top cover off and unplug the battery lead. (printed page 30).
- Release the ZIF connectors holding the port board cables. (printed page 30).
- Peel the cables off the bottom cover and lift them out. (printed page 30).
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-chromebook-14-g5-usb-port-board-cable-replacement-p30