Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP EliteBook 820 G2. Confirm the exact model on the service label before starting.
HP EliteBook 820 G2 Notebook PC and battery replacement. HP prints this procedure on printed page 39 of its maintenance and service guide, and the spare-part table for this part is on printed page 39.
tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
717378-001- 3-cell, 46-WHr, 4.15-AHr, Li-ion battery. Source: printed page 39.717377-001- 3-cell, 26-WHr, 2.50-AHr, Li-ion battery. Source: printed page 39.
preparation
Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.
- Power the machine down. If you cannot tell whether the machine is off or in Hibernation, turn the machine on, and after that shut it down through the operating system. (printed page 37).
- Cut the power from the machine by unplugging the power cord from the machine. (printed page 37).
- Detach every external device from the machine. (printed page 37).
replacement
- Take the service cover off (the Service cover section is on page 37). (printed page 39).
- Take the battery out (the Battery section is on page 39). (printed page 41).
Part numbers in our catalog
- HP battery 717378-001 (717378-001)
- HP battery 717377-001 (717377-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-820-g2-notebook-pc-and-battery-replacement-p39