Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP EliteBook 820 G2. Confirm the exact model on the service label before starting.
HP EliteBook 820 G2 Notebook PC and solid-state drive replacement. HP prints this procedure on printed page 46 of its maintenance and service guide, and the spare-part table for this part is on printed page 24.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
781852-001- 120-GB, SATA-3, M.2, solid-state drive. Source: printed page 46.781851-001- 32-GB, SATA-3, M.2, solid-state drive. Source: printed page 46.
Preparation
Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.
Replacement
- Power the machine down. If you cannot tell whether the machine is off or in Hibernation, turn the machine on, and after that shut it down through the operating system. (printed page 37).
- Cut the power from the machine by unplugging the power cord from the machine. (printed page 37).
- Detach every external device from the machine. (printed page 37).
- Take the service cover off (the Service cover section is on page 37). (printed page 39).
- Take the battery out (the Battery section is on page 39). (printed page 41).
- Take the Phillips PM2.0×2.5 fastener (1) that holds the solid-state drive to the main board. (The solid-state drive tilts up.) (printed page 46).
- Take the solid-state drive (2) by drawing the drive away out of the slot at an angle. (printed page 46).
- Fit the replacement part by working back through the printed removal steps (printed page 46).
Part numbers in our catalog
- HP 512-GB SATA-3 solid-state drive 781850-001 (781850-001)
- HP 512-GB SATA-3 TLC solid-state drive 834733-001 (834733-001)
- HP 256-GB SATA-3 SED Opal 2 solid-state drive 781849-001 (781849-001)
- HP 256-GB SATA-3 TLC solid-state drive 798956-001 (798956-001)
- HP 256-GB M.2 PCIe solid-state drive 781853-001 (781853-001)
- HP 240-GB SATA-3 solid-state drive 781847-001 (781847-001)
- HP 180-GB SATA-3 SED Opal 2 solid-state drive 781846-001 (781846-001)
- HP 180-GB SATA-3 solid-state drive 781843-001 (781843-001)
- HP 128-GB SATA-3 TLC solid-state drive 798955-001 (798955-001)
- HP 128-GB SATA-3 solid-state drive 781842-001 (781842-001)
- HP 120-GB SATA-3 M.2 solid-state drive 781852-001 (781852-001)
- HP 32-GB SATA-3 M.2 solid-state drive 781851-001 (781851-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-820-g2-notebook-pc-and-solid-state-drive-replacement-p46