Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 41–43). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.
Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP EliteBook 820 G2. Confirm the exact model on the service label before starting.
HP EliteBook 820 G2 Notebook PC and hard drive replacement. HP prints this procedure on printed page 41 of its maintenance and service guide.
tools and parts
- Flat-bladed screw driver, Magnetic screw driver and Phillips P0 screw driver
- Static-safe work surface
- No spare part number for this component was found in the cached manual
730539-001- number. Source: printed page 41.762990-001- 1-TB, 5400-rpm, SATA, 7.0-mm hard drive. Source: printed page 41.703267-001- 500-GB, 7200-rpm, SATA, 7.0-mm hard drive. Source: printed page 41.703268-001- 500-GB, 7200-rpm, SED, 7.0-mm hard drive. Source: printed page 41.730946-001- 500-GB, 5400-rpm, SATA, FIPS, 7.0-mm hard drive. Source: printed page 41.732000-001- 500-GB, 5400-rpm, SATA, 7.0-mm, hybrid SSD hard drive. Source: printed page 41.778184-001- 320-GB, 7200-rpm, SATA, 7.0-mm hard drive. Source: printed page 41.781850-001- 512-GB, SATA-3, solid-state drive. Source: printed page 41.834733-001- 512-GB, SATA-3, solid-state drive, TLC. Source: printed page 41.781849-001- 256-GB, SATA-3, SED, Opal 2, solid-state drive. Source: printed page 41.798956-001- 256-GB, SATA-3, TLC, solid-state drive. Source: printed page 41.781853-001- 256-GB, M.2, PCIe, solid-state drive. Source: printed page 41.781847-001- 240-GB, SATA-3, solid-state drive. Source: printed page 41.781846-001- 180-GB, SATA-3, SED, Opal 2, solid-state drive. Source: printed page 41.781843-001- 180-GB, SATA-3, solid-state drive. Source: printed page 41.798955-001- 128-GB, SATA-3, TLC, solid-state drive. Source: printed page 41.781842-001- 128-GB, SATA-3, solid-state drive. Source: printed page 41.
preparation
HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 32. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.
replacement
- Loosen the four Phillips captive screws that hold the hard drive to the computer. (printed page 41).
- Use the release tab to remove the hard drive. (printed page 42).
- If it is necessary to disassemble hard drive, perform following steps: a. Position hard drive with the rear toward you. b. Take out the four Phillips PM2.75×3.5 screws that hold the hard drive bracket to the hard drive. (printed page 42).
- Put the hard drive back by repeating the printed removal moves in the opposite order (printed page 43).
Parts this procedure uses
- HP 512-GB SATA-3 solid-state drive 781850-001 (781850-001)
- HP 512-GB SATA-3 TLC solid-state drive 834733-001 (834733-001)
- HP 256-GB SATA-3 SED Opal 2 solid-state drive 781849-001 (781849-001)
- HP 256-GB SATA-3 TLC solid-state drive 798956-001 (798956-001)
- HP 256-GB M.2 PCIe solid-state drive 781853-001 (781853-001)
- HP 240-GB SATA-3 solid-state drive 781847-001 (781847-001)
- HP 180-GB SATA-3 SED Opal 2 solid-state drive 781846-001 (781846-001)
- HP 180-GB SATA-3 solid-state drive 781843-001 (781843-001)
- HP 128-GB SATA-3 TLC solid-state drive 798955-001 (798955-001)
- HP 128-GB SATA-3 solid-state drive 781842-001 (781842-001)
Part numbers in our catalog
- HP Hard Drive Hardware Kit with hard drive bracket, connector a 730539-001 (730539-001)
- HP 1 TB 5400 rpm 7 mm hard drive 762990-001 (762990-001)
- HP 500 GB 7200 rpm 7 mm hard drive 703267-001 (703267-001)
- HP Hard drive, 500-GB 7200-rpm SATA 7.0-mm 703268-001 (703268-001)
- HP Hard drive 500-GB 5400-rpm FIPS 7.0-mm 730946-001 (730946-001)
- HP Hard Drive 732000-001 (732000-001)
- HP 320-GB 7200-rpm SATA 7.0-mm hard drive 778184-001 (778184-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-820-g2-notebook-pc-and-hard-drive-replacement-p41