Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP EliteBook 820 G2. Confirm the exact model on the service label before starting.
HP EliteBook 820 G2 Notebook PC and fingerprint reader board replacement. HP prints this procedure on printed page 79 of its maintenance and service guide, and the spare-part table for this part is on printed page 79.
tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
730554-001- Fingerprint reader board (includes bracket and cable). Source: printed page 79.
preparation
Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.
- Power the machine down. If you cannot tell whether the machine is off or in Hibernation, turn the machine on, and after that shut it down through the operating system. (printed page 37).
- Cut the power from the machine by unplugging the power cord from the machine. (printed page 37).
- Detach every external device from the machine. (printed page 37).
- Take the service cover off (the Service cover section is on page 37), and after that take the following parts out: a. Battery (the Battery section is on page 39) b. Hard drive (the Hard drive/solid-state drive section is on page 41) c. Keyboard (the Keyboard section is on page 50) d. Top cover (the Top cover section is on page 57) (printed page 61).
- Rotate the upper cover upside down with the front toward you. (printed page 68).
replacement
- Detach the fingerprint reader board lead (1) out of the top cover. (The fingerprint reader board lead is attached to the upper cover with double-sided adhesive.) (printed page 79).
- Take the three Phillips PM2.0×2.5 fasteners (2) that hold the fingerprint reader board as well as bracket to the top cover. (printed page 79).
- Take the fingerprint reader board bracket (3). (printed page 79).
- Take the fingerprint reader board (4). (printed page 80).
- Fit the replacement part by working back through the printed removal steps (printed page 80).
Part numbers in our catalog
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-820-g2-notebook-pc-and-fingerprint-reader-board-replacement-p79