HP EliteBook x360 830 G5 memory modules replacement

Step-by-step HP EliteBook x360 830 G5 memory modules replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 30–41). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP EliteBook x360 830 G5. Confirm the exact model on the service label before starting.

HP EliteBook x360 830 G5 Notebook PC memory modules replacement. HP prints this procedure on printed page 40 of its maintenance and service guide.

Tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • 937438-852 - 16 GB memory module. Source: printed page 40.
  • 937236-852 - 8 GB memory module. Source: printed page 40.
  • L10598-852 - 4 GB memory module. Source: printed page 40.
  • L56447-001 - Memory module EMI shield (included in Bracket Kit). Source: printed page 40.

Preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

Replacement

  1. Get the machine ready for taking apart (the Preparation for disassembly section is on page 30). (printed page 33).
  2. Take the bottom cover off (the Bottom cover section is on page 31). (printed page 33).
  3. Take the battery out (the Battery section is on page 33). (printed page 34).
  4. Take the two Phillips M2.0 × 3.0 fasteners (1) that hold the memory module EMI shield to the machine. (printed page 40).
  5. Take the shield from the machine (2). (printed page 40).
  6. Push the two clips apart (1) until the memory module stands at a 45-degree angle. (printed page 40).
  7. Grasp the rim of the memory module (2), and after that pull the unit out of the slot. Use the same operation to take both memory modules. (printed page 41).
  8. Line up the notched rim of the memory unit using the tab in the memory module slot (1). (printed page 41).
  9. Push the unit into the slot until seated (2). (printed page 41).
  10. Gently push down on the unit edges until the side retention clips click into place (3). (printed page 41).
  11. Replace the EMI shield. (printed page 41).
  12. Power the machine down. If you cannot tell whether the machine is off or in Hibernation, turn the machine on, and after that shut it down through the operating system. (printed page 30).
  13. Cut the power from the machine by unplugging the power cord from the machine. (printed page 30).
  14. Detach every external device from the machine. (printed page 30).

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-x360-830-g5-memory-modules-replacement-p40

Key facts

HP document part number
L56008-001
Model
HP EliteBook x360 830 G5
Release year
2019
Screen size
13.3"
Printed pages
30–41

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