HP Fortis 11 G9 Chromebook connector board replacement

Step-by-step HP Fortis 11 G9 Chromebook connector board replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needM47369-001HP USB board M47369-001 for the HP Fortis 11 G9 Chromebook
View part & buy links
On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 30–37). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP Fortis 11 G9 Chromebook. Confirm the exact model on the service label before starting.

HP Fortis 11 G9 Chromebook® connector board replacement. HP prints this procedure on printed page 36 of its maintenance and service guide, and the spare-part table for this part is on printed page 12.

Tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • M47369-001 - Connector board. Source: printed page 36.

Preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

Replacement

  1. Get the machine ready for taking apart (the Preparation for disassembly section is on page 26). (printed page 30).
  2. Take the top cover/keyboard (the Top cover/keyboard section is on page 26). (printed page 30).
  3. Detach the battery lead from the main board (the Battery section is on page 31). (printed page 33).
  4. Free the ZIF connectors (1) carrying the connector board leads are connected, and after that detach the connector board leads from the main board. (printed page 36).
  5. Take the two Phillips M2.0 × 4.2 fasteners (2) that hold the connector board to the machine. (printed page 37).
  6. Take the connector board I/O bracket (3). (printed page 37).
  7. Take the connector board (4). (printed page 37).
  8. Fit the replacement part by working back through the printed removal steps (printed page 37).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-fortis-11-g9-chromebook-connector-board-replacement-p36

Key facts

HP document part number
N00076-001
Model
HP Fortis 11 G9 Chromebook
Release year
2021
Screen size
11.6"
Printed pages
30–37

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