HP Fortis 11 G9 Chromebook system board replacement

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP Fortis 11 G9 Chromebook. Confirm the exact model on the service label before starting.

HP Fortis 11 G9 Chromebook® system board replacement. HP prints this procedure on printed page 38 of its maintenance and service guide.

tools and parts

• Keyboard removal tool, Magnetic Phillips P1 drivers and Nonconductive, nonmarking pry tool
• Static-safe work surface
• No spare part number for this component was found in the cached manual
• N00090-001 - Equipped with an Intel Celeron N5100 processor, 8 GB of system memory, and 64 GB of eMMC system storage. Source: printed page 37.
• N00089-001 - Equipped with an Intel Celeron N5100 processor, 8 GB of system memory, and 32 GB of eMMC system storage. Source: printed page 37.
• N00088-001 - Equipped with an Intel Celeron N5100 processor, 4 GB of system memory, and 32 GB of eMMC system storage. Source: printed page 37.
• N00094-001 - Equipped with an Intel Celeron N4500 processor, 8 GB of system memory, and 64 GB of eMMC system storage. Source: printed page 37.
• N00093-001 - Equipped with an Intel Celeron N4500 processor, 8 GB of system memory, and 32 GB of eMMC system storage. Source: printed page 37.
• N00092-001 - Equipped with an Intel Celeron N4500 processor, 4 GB of system memory, and 64 GB of eMMC system storage. Source: printed page 37.
• N00091-001 - Equipped with an Intel Celeron N4500 processor, 4 GB of system memory, and 32 GB of eMMC system storage. Source: printed page 37.

preparation

HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 17. Its preparation for disassembly is on printed page 26: power the unit down through the operating system, unplug the power cord and detach every external device before opening it. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.

replacement

1. Detach the webcam/microphone cable from the system board. (printed page 38).
2. Detach the display panel cable from the system board. (printed page 38).
3. Let go of ZIF connector to which socket board low-power cable is connected, and then disconnect connector board low-power cable from the system board. (printed page 38).
4. Let go of ZIF connector to which socket board high-power cable is connected, and then disconnect connector board high-power cable from the system board. (printed page 38).
5. Take out the six Phillips M2.0 × 4.2 screws that hold the system board to the computer. (printed page 38).
6. Take out the system board I/O bracket (2). (printed page 38).
7. Lift the left side of the system board until it rests at an angle. (printed page 39).
8. Slide system board up and to left at an angle to remove it. (printed page 39).
9. Put the system board back by repeating the printed removal moves in the opposite order (printed page 39).

Part numbers in our catalog

• HP System board, N5100 with 8 GB memory and 64 GB eMMC N00090-001 (N00090-001)
• HP System board, N5100 with 8 GB memory and 32 GB eMMC N00089-001 (N00089-001)
• HP System board, N5100 with 4 GB memory and 32 GB eMMC N00088-001 (N00088-001)
• HP System board, N4500 with 8 GB memory and 64 GB eMMC N00094-001 (N00094-001)
• HP System board, N4500 with 8 GB memory and 32 GB eMMC N00093-001 (N00093-001)
• HP System board, N4500 with 4 GB memory and 64 GB eMMC N00092-001 (N00092-001)
• HP System board, N4500 with 4 GB memory and 32 GB eMMC N00091-001 (N00091-001)

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-fortis-11-g9-chromebook-system-board-replacement-p38