Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP Fortis 11 G9 Chromebook. Confirm the exact model on the service label before starting.
HP Fortis 11 G9 Chromebook® heat sink replacement. HP prints this procedure on printed page 40 of its maintenance and service guide.
tools and parts
- Keyboard removal tool, Magnetic Phillips P1 drivers and Nonconductive, nonmarking pry tool
- Static-safe work surface
- No spare part number for this component was found in the cached manual
M47196-001- Heat sink (includes replacement thermal material). Source: printed page 39.
preparation
HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 17. Its preparation for disassembly is on printed page 26: power the unit down through the operating system, unplug the power cord and detach every external device before opening it. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.
replacement
- Take out the two Phillips M2.0 × 2.5 broad head screws that hold the heat sink to the system board. (printed page 40).
- Take out the heat sink (2). (printed page 40).
- Thoroughly clean thermal material from surfaces of the heat sink (printed page 40).
- Put the heat sink back by repeating the printed removal moves in the opposite order (printed page 41).
Part numbers in our catalog
- HP heat sink M47196-001 (M47196-001)
- HP Heat sink thermal pad M76797-001 (M76797-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-fortis-11-g9-chromebook-heat-sink-replacement-p40