HP Fortis 14 G11 Chromebook battery replacement

Step-by-step HP Fortis 14 G11 Chromebook battery replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needM25914-005HP 2-cell 47Wh battery M25914-005 for the HP Fortis 14 G11 Chromebook
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On this page
  1. Applies to
  2. tools and parts
  3. preparation
  4. replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 30–31). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP Fortis 14 G11 Chromebook. Confirm the exact model on the service label before starting.

HP Fortis 14 G11 Chromebook battery replacement. HP prints this procedure on printed page 30 of its maintenance and service guide.

tools and parts

  • Nonconductive, nonmarking pry tool and Magnetic Phillips P2 drivers
  • Static-safe work surface
  • No spare part number for this component was found in the cached manual
  • M25914-005 - 2 cell, 47 Whr, Li-ion battery ● Do not puncture, twist, or crack the battery. ● Do not cause an external puncture or rupture to the battery. Punctures can cause a short inside the battery, which can result in battery thermal runaway. ● Do not handle or touch the battery enclosure with sharp objects such as tweezers or pliers, which might puncture the battery. ● Do not compress or squeeze the battery case with tools or heavy objects stacked on top of the case. These actions can apply undue force to the battery. ● Do not touch the connectors with any metallic surface or object, such as metal tools, screws, or coins, which can cause shorting across the connectors.. Source: printed page 30.

preparation

HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 19. Its preparation for disassembly is on printed page 28: power the unit down through the operating system, unplug the power cord and detach every external device before opening it. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.

replacement

  1. Peel the tape off the system board battery connector. The tape does not have to come off entirely. (printed page 30).
  2. Detach the battery cable from the system board. (printed page 30).
  3. Take out the four Phillips M2.0 × 5.0 screws that hold the battery to the computer. (printed page 30).
  4. Lift the battery out of the computer (4). (printed page 31).
  5. Put the battery back by repeating the printed removal moves in the opposite order (printed page 31).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-fortis-14-g11-chromebook-battery-replacement-p30

Key facts

HP document part number
N85691-001
Model
HP Fortis 14 G11 Chromebook
Release year
2024
Screen size
14"
Printed pages
30–31