Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP Fortis 14 G11 Chromebook. Confirm the exact model on the service label before starting.
HP Fortis 14 G11 Chromebook WLAN module replacement. HP prints this procedure on printed page 39 of its maintenance and service guide.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
M53366-005- Intel AX211 Wi-Fi 6E Bluetooth 5.3 WLAN. Source: printed page 39.M74879-005- MediaTek MT7921 Wi-Fi 6 + Bluetooth 5.3 module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.. Source: printed page 39.
Preparation
Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.
Replacement
- Get the machine ready for taking apart (the Preparation for disassembly section is on page 28). (printed page 31).
- Take the bottom cover off (the Bottom cover section is on page 28). (printed page 30).
- Detach the battery lead from the main board (the Battery section is on page 29). (printed page 31).
- Take the Phillips M2.0 × 3.0 fastener (1) that holds from the bracket on the WLAN module, and after that take the bracket (2). (printed page 39).
- Detach the aerial leads from the unit contacts (3). (printed page 39).
- Take the unit (4) by drawing the it away out of the slot at an angle. (printed page 39).
- When the WLAN aerial is not on the terminal of the WLAN module, fit a protective sleeve on the aerial connector, as shown in the following illustration. (printed page 40).
Part numbers in our catalog
- HP wireless card M74879-005 (M74879-005)
- HP wireless card N42576-005 (N42576-005)
- HP WLAN module, Intel AX211 Wi-Fi 6 M53366-005 (M53366-005)
- HP Service part, build without WWAN N84559-001 (N84559-001)
- HP Service part, build with WWAN. N87094-001 (N87094-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-fortis-14-g11-chromebook-wlan-module-replacement-p39