Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP Fortis 14 G11 Chromebook. Confirm the exact model on the service label before starting.
HP Fortis 14 G11 Chromebook bottom cover replacement. HP prints this procedure on printed page 29 of its maintenance and service guide, and the spare-part table for this part is on printed page 28.
tools and parts
- Nonconductive, nonmarking pry tool and Magnetic Phillips P2 drivers
- Static-safe work surface
N90972-001- Models with WWAN. Source: printed page 28.N90971-001- Models without WWAN. Source: printed page 28.
preparation
HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 19. Its preparation for disassembly is on printed page 28: power the unit down through the operating system, unplug the power cord and detach every external device before opening it. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.
replacement
- Position computer upside down with the front toward you. (printed page 29).
- Take out the five Phillips M2.0 × 8.0 screws that hold the bottom cover to the computer. (printed page 29).
- Take out the four Phillips M2.0 × 5.0 screws that hold the bottom cover to the computer. (printed page 29).
- Use case utility tool or similar thin plastic tool to separate top edge of bottom cover from the computer. (printed page 29).
- Take out the bottom cover (2). (printed page 29).
Part numbers in our catalog
- HP bottom cover N90971-001 (N90971-001)
- HP bottom cover N90972-001 (N90972-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-fortis-14-g11-chromebook-bottom-cover-replacement-p29