HP Fortis G2m 14 inch Chromebook battery replacement

Step-by-step HP Fortis G2m 14 inch Chromebook battery replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needQ32638-001HP battery Q32638-001 for the HP Fortis G2m 14 inch Chromebook
View part & buy links
On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 26–33). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP Fortis G2m 14 inch Chromebook. Confirm the exact model on the service label before starting.

HP Fortis G2m 14 inch Chromebook battery replacement. HP prints the spare part table for this procedure on printed page 33.

Tools and parts

  • Tweezers, a pry tool that neither conducts nor marks and a magnetic Phillips P1 driver
  • Static-safe work surface
  • Q32638-001 - Battery (includes revive kit). Source: printed page 33.

Preparation

HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 17. Its preparation for disassembly is on printed page 25: power the unit down through the operating system, unplug the power cord and detach every external device before opening it. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.

Replacement

  1. Get the computer ready for disassembly (see that procedure on page 25). (printed page 26).
  2. Take off the keyboard (see that procedure on page 25). (printed page 29).
  3. Take off the bottom cover (see that procedure on page 28). (printed page 32).
  4. Take out the four Phillips M2.0 × 3.0 screws that hold the battery to the computer. (printed page 32).
  5. Lift up the top of the battery (2) (printed page 33).
  6. Install the battery by working back through the printed removal steps (printed page 33).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-fortis-g2m-14-inch-chromebook-battery-replacement-p32

Key facts

HP document part number
Q36248-001
Model
HP Fortis G2m 14 inch Chromebook
Release year
2026
Screen size
14"
Printed pages
26–33