HP Fortis G2m 14 inch Chromebook system board replacement

Step-by-step HP Fortis G2m 14 inch Chromebook system board replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

On this page
  1. Applies to
  2. tools and parts
  3. preparation
  4. replacement
  5. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 49–50). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP Fortis G2m 14 inch Chromebook. Confirm the exact model on the service label before starting.

HP Fortis G2m 14 inch Chromebook Enterprise system board replacement. HP prints this procedure on printed page 49 of its maintenance and service guide.

tools and parts

  • Tweezers, Nonconductive, nonmarking pry tool and Magnetic Phillips P1 drivers
  • Static-safe work surface
  • No spare part number for this component was found in the cached manual
  • Q32607-001 - 16 GB system memory, 128 GB UFS system storage. Source: printed page 49.
  • Q32608-001 - 16 GB system memory, 128 GB UFS system storage, WWAN models. Source: printed page 49.
  • Q32604-001 - 8 GB system memory, 128 GB UFS system storage. Source: printed page 49.
  • Q32605-001 - 8 GB system memory, 64 GB eMMC system storage. Source: printed page 49.
  • Q32606-001 - 8 GB system memory, 64 GB eMMC system storage, WWAN models. Source: printed page 49.
  • Q32602-001 - 4 GB system memory, 64 GB eMMC system storage. Source: printed page 49.
  • Q32603-001 - 4 GB system memory, 64 GB eMMC system storage, WWAN models. Source: printed page 49.

preparation

HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 17. Its preparation for disassembly is on printed page 25: power the unit down through the operating system, unplug the power cord and detach every external device before opening it. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.

replacement

  1. Detach the following cables from the system board: (printed page 49).
  2. Take out the three Phillips M2.0 × 3.5 screws from the system board. (printed page 50).
  3. Take out the system board from the computer. (printed page 50).
  4. Put the system board back by repeating the printed removal moves in the opposite order (printed page 50).

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-fortis-g2m-14-inch-chromebook-enterprise-system-board-replacement-p49

Key facts

HP document part number
Q36248-001
Model
HP Fortis G2m 14 inch Chromebook
Release year
2026
Screen size
14"
Printed pages
49–50

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