Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP Fortis G2m 14 inch Chromebook. Confirm the exact model on the service label before starting.
HP Fortis G2m 14 inch Chromebook Enterprise touchpad replacement. HP prints this procedure on printed page 43 of its maintenance and service guide, and the spare-part table for this part is on printed page 43.
tools and parts
- Tweezers, Nonconductive, nonmarking pry tool and Magnetic Phillips P1 drivers
- Static-safe work surface
Q32625-001- Touchpad (includes cable). Source: printed page 43.
preparation
HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 17. Its preparation for disassembly is on printed page 25: power the unit down through the operating system, unplug the power cord and detach every external device before opening it. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.
replacement
- Take out the four Phillips M1.6 × 2.5 screws from the touchpad bracket. (printed page 43).
- Take out the bracket from the computer. (printed page 44).
- Take out the protective tape from the touchpad connector. (printed page 44).
- Detach cable from the ZIF connector on the touchpad. (printed page 44).
- Take out the three Phillips M1.6 × 2.5 screws from the touchpad. (printed page 44).
- Take out the touchpad from the computer. (printed page 44).
- Put the touchpad back by repeating the printed removal moves in the opposite order (printed page 44).
Part numbers in our catalog
- HP touchpad Q32625-001 (Q32625-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-fortis-g2m-14-inch-chromebook-enterprise-touchpad-replacement-p43