HP Fortis G2m 14 inch Chromebook wwan module replacement

Step-by-step HP Fortis G2m 14 inch Chromebook wwan module replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needQ32635-001HP wireless card Q32635-001 for the HP Fortis G2m 14 inch Chromebook
View part & buy links
On this page
  1. Applies to
  2. tools and parts
  3. preparation
  4. replacement
  5. Parts this procedure uses
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 40–41). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP Fortis G2m 14 inch Chromebook. Confirm the exact model on the service label before starting.

HP Fortis G2m 14 inch Chromebook Enterprise wwan module replacement. HP prints this procedure on printed page 40 of its maintenance and service guide.

tools and parts

  • Tweezers, Nonconductive, nonmarking pry tool and Magnetic Phillips P1 drivers
  • Static-safe work surface
  • No spare part number for this component was found in the cached manual
  • Q32635-001 - WWAN module module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.. Source: printed page 40.

preparation

HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 17. Its preparation for disassembly is on printed page 25: power the unit down through the operating system, unplug the power cord and detach every external device before opening it. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.

replacement

  1. Take out the antenna protector from the module. (printed page 40).
  2. Detach the antenna cables from the terminals on the module. (printed page 40).
  3. Take out the Phillips M2.0 × 3.0 screw that holds the module. The module tilts up. (printed page 40).
  4. Take out the module by pulling it away off the slot at an angle. (printed page 40).
  5. If WWAN antenna is not connected to terminal on WWAN module, protective sleeve must be installed on antenna connector, as shown in the following illustration. (printed page 41).
  6. Put the wwan module back by repeating the printed removal moves in the opposite order (printed page 41).

Parts this procedure uses

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-fortis-g2m-14-inch-chromebook-enterprise-wwan-module-replacement-p40

Key facts

HP document part number
Q36248-001
Model
HP Fortis G2m 14 inch Chromebook
Release year
2026
Screen size
14"
Printed pages
40–41

Related