HP Fortis G2m 14 inch Chromebook wwan antenna replacement

Step-by-step HP Fortis G2m 14 inch Chromebook wwan antenna replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needQ32617-001HP antenna kit Q32617-001 for the HP Fortis G2m 14 inch Chromebook
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On this page
  1. Applies to
  2. tools and parts
  3. preparation
  4. replacement
  5. Parts this procedure uses
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 42–43). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP Fortis G2m 14 inch Chromebook. Confirm the exact model on the service label before starting.

HP Fortis G2m 14 inch Chromebook Enterprise wwan antenna replacement. HP prints this procedure on printed page 42 of its maintenance and service guide, and the spare-part table for this part is on printed page 42.

tools and parts

  • Tweezers, Nonconductive, nonmarking pry tool and Magnetic Phillips P1 drivers
  • Static-safe work surface
  • Q32617-001 - WWAN antenna. Source: printed page 42.

preparation

HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 17. Its preparation for disassembly is on printed page 25: power the unit down through the operating system, unplug the power cord and detach every external device before opening it. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.

replacement

  1. Take out the plastic that covers the antenna connectors. (printed page 42).
  2. Detach the right antenna cable from the WWAN module. (printed page 42).
  3. Peel the antenna off the computer. (printed page 43).
  4. Put the wwan antenna back by repeating the printed removal moves in the opposite order (printed page 43).

Parts this procedure uses

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-fortis-g2m-14-inch-chromebook-enterprise-wwan-antenna-replacement-p42

Key facts

HP document part number
Q36248-001
Model
HP Fortis G2m 14 inch Chromebook
Release year
2026
Screen size
14"
Printed pages
42–43