HP ZBook 15 G5 keyboard replacement

Step-by-step HP ZBook 15 G5 keyboard replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needL28407-001HP Keyboard L28407-001 for the HP ZBook 15 G5
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On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 41–55). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP ZBook 15 G5. Confirm the exact model on the service label before starting.

HP ZBook 15 G5 Mobile Workstation keyboard replacement. HP prints the spare part table for this procedure on printed page 53.

Tools and parts

  • Flat-bladed screwdriver, Magnetic screwdriver and Phillips P0 and P1 screwdrivers
  • Static-safe work surface

Preparation

HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 37. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.

Replacement

  1. Power the machine down. (printed page 41).
  2. Detach the power from the notebook by unplugging the power cord from the computer. (printed page 41).
  3. Detach all external devices from the computer. (printed page 41).
  4. Take out the service door (see that procedure on page 41). (printed page 43).
  5. Detach the battery (see that procedure on page 43). (printed page 44).
  6. Take out the three Phillips PM2.0×2.0 screws that hold the keyboard to the computer. (printed page 53).
  7. Partially open the computer. (printed page 54).
  8. Rest and secure the computer carefully on its left side. (printed page 54).
  9. put in a thin, non-conductive tool into the keyboard release opening near the vent, and then press on the (printed page 54).
  10. Turn the computer right-side up (printed page 54).
  11. Open the computer as far carefully as it will open. (printed page 54).
  12. Lift the rear edge of the keyboard (printed page 54).
  13. Free the zero insertion force (ZIF) plug to which the pointing stick lead is attached, and after that detach the pointing stick lead from the main board (2). (printed page 54).
  14. Let go of the ZIF connector to which the keyboard lead is attached, and then disconnect the keyboard (printed page 54).
  15. Take off the keyboard (5). (printed page 55).
  16. Install the keyboard by working back through the printed removal steps (printed page 55).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-zbook-15-g5-keyboard-replacement-p53

Key facts

HP document part number
L23753-001
Model
HP ZBook 15 G5
Release year
2018
Screen size
15.6"
Printed pages
41–55

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