Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 41–70). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.
Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP ZBook 15 G5. Confirm the exact model on the service label before starting.
HP ZBook 15 G5 Mobile Workstation system board replacement. HP prints the spare part table for this procedure on printed page 67.
Tools and parts
- Flat-bladed screwdriver, Magnetic screwdriver and Phillips P0 and P1 screwdrivers
- Static-safe work surface
- System board equipped with an Intel Core i7-8850H processor and NVIDIA Quadro P1000 graphics - HP prints no single spare part number for this option, so no part number is published (printed page 67).
- System board equipped with an Intel Core i7-8750H processor and NVIDIA Quadro P1000 graphics - HP prints no single spare part number for this option, so no part number is published (printed page 67).
- System board equipped with an Intel Core i5-8400H processor and NVIDIA Quadro P1000 graphics - HP prints no single spare part number for this option, so no part number is published (printed page 67).
- System board equipped with an Intel Core i5-8300H processor and NVIDIA Quadro P1000 graphics - HP prints no single spare part number for this option, so no part number is published (printed page 67).
- System board equipped with an Intel Xeon E-2186M processor and NVIDIA Quadro P1000 graphics - HP prints no single spare part number for this option, so no part number is published (printed page 67).
- System board equipped with an Intel Xeon E-2176M processor and NVIDIA Quadro P1000 graphics - HP prints no single spare part number for this option, so no part number is published (printed page 67).
- System board equipped with an Intel Core i7-8850H processor and NVIDIA Quadro P2000 graphics - HP prints no single spare part number for this option, so no part number is published (printed page 67).
- System board equipped with an Intel Core i7-8750H processor and NVIDIA Quadro P2000 graphics - HP prints no single spare part number for this option, so no part number is published (printed page 67).
- System board equipped with an Intel Core i5-8400H processor and NVIDIA Quadro P2000 graphics - HP prints no single spare part number for this option, so no part number is published (printed page 67).
- System board equipped with an Intel Core i5-8300H processor and NVIDIA Quadro P2000 graphics - HP prints no single spare part number for this option, so no part number is published (printed page 67).
- System board equipped with an Intel Xeon E-2186M processor and NVIDIA Quadro P2000 graphics - HP prints no single spare part number for this option, so no part number is published (printed page 67).
- System board equipped with an Intel Xeon E-2176M processor and NVIDIA Quadro P2000 graphics - HP prints no single spare part number for this option, so no part number is published (printed page 67).
- System board equipped with an Intel Core i7-8850H processor and AMD Radeon Pro graphics - HP prints no single spare part number for this option, so no part number is published (printed page 67).
- System board equipped with an Intel Core i7-8750H processor and AMD Radeon Pro graphics - HP prints no single spare part number for this option, so no part number is published (printed page 67).
- System board equipped with an Intel Core i5-8400H processor and UMA graphics - HP prints no single spare part number for this option, so no part number is published (printed page 67).
- System board equipped with an Intel Core i5-8300H processor and UMA graphics - HP prints no single spare part number for this option, so no part number is published (printed page 67).
Preparation
HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 37. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.
Replacement
- Power the machine down. (printed page 41).
- Detach the power from the notebook by unplugging the power cord from the computer. (printed page 41).
- Detach all external devices from the computer. (printed page 41).
- Take out the service door (see that procedure on page 41). (printed page 43).
- Detach the battery (see that procedure on page 43). (printed page 44).
- Take out the hard drive (see that procedure on page 45). (printed page 55).
- Take off the keyboard (see that procedure on page 53). (printed page 67).
- Take off the bottom cover (see that procedure on page 55). (printed page 57).
- Take out the TouchPad module (see that procedure on page 57). (printed page 67).
- Take out the smart card reader (see that procedure on page 59). (printed page 67).
- Take out the NFC module (see that procedure on page 60). (printed page 67).
- Take off the fans (see that procedure on page 61). (printed page 67).
- Detach any remaining cables from the system board: (printed page 68).
- If present, eject the memory carefully card reader blank (1). (printed page 68).
- Take out the eight Phillips PM2.5×2.5 screws securing the mainboard to the top cover (2). (printed page 69).
- raise the right side of the system board until it rests at an angle. (printed page 69).
- Take out the system board by sliding it up and to the right. (printed page 69).
- When you take off the screw through the USB Type-C bracket to take out the system board (1), the USB (printed page 70).
- Install the system board by working back through the printed removal steps (printed page 70).
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-zbook-15-g5-system-board-replacement-p68