HP ZBook 15 G5 memory module replacement

Step-by-step HP ZBook 15 G5 memory module replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needL10598-850HP Memory L10598-850 for the HP ZBook 15 G5
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On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 50–51). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP ZBook 15 G5. Confirm the exact model on the service label before starting.

HP ZBook 15 G5 Mobile Workstation memory module replacement. HP prints this procedure on printed page 50.

Tools and parts

  • Flat-bladed screwdriver, Magnetic screwdriver and Phillips P0 and P1 screwdrivers
  • Static-safe work surface
  • 937438-850 - 16 GB. Source: printed page 50.
  • 937236-850 - 8 GB. Source: printed page 50.
  • L10598-850 - 4 GB For use in models with Intel Xeon processors. Source: printed page 50.
  • L24981-001 - 16 GB. Source: printed page 50.
  • L24983-001 - 8 GB. Source: printed page 50.

Preparation

HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 37. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.

Replacement

  1. Spread the retaining tabs on each side of the memory card slot to release the memory module. (printed page 50).
  2. Take out the memory module by pulling the module away off the slot at an angle. (printed page 51).
  3. Install the memory module by working back through the printed removal steps (printed page 51).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-zbook-15-g5-memory-module-replacement-p50

Key facts

HP document part number
L23753-001
Model
HP ZBook 15 G5
Release year
2018
Screen size
15.6"
Printed pages
50–51