HP ZBook 15u G5 display assembly replacement

Step-by-step HP ZBook 15u G5 display assembly replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needL17972-001HP 15.6-inch display panel L17972-001 for the HP ZBook 15u G5
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On this page
  1. Applies to
  2. tools and parts
  3. preparation
  4. replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 38–81). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP ZBook 15u G5. Confirm the exact model on the service label before starting.

HP ZBook 15u G5 Mobile Workstation display assembly replacement. HP prints the spare part table for this procedure on printed page 72.

tools and parts

  • Phillips P0 screwdriver
  • Static-safe work surface

preparation

HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 31. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.

  1. Power the machine down. (printed page 40).
  2. Detach all external devices connected to the computer. (printed page 40).
  3. Cut the power by pulling the cord out of the wall outlet, and after that unplugging the AC adapter from the machine. (printed page 40).
  4. Take off the bottom cover (see that procedure on page 36). (printed page 38).
  5. Detach the battery cable from the system board (see that procedure on page 50). (printed page 38).

replacement

  1. Detach the antenna cables from the WWAN module and the WLAN module (2). (printed page 72).
  2. Take out the antenna cables off the clips built into the computer (3). (printed page 72).
  3. Detach the display cable and the camera cable from the system board. (printed page 72).
  4. Lift the cables off the clips built into the computer (6). (printed page 72).
  5. With the computer upside down (printed page 72).
  6. Take out the five Phillips M2.5×5.0 screws from the display hinges. (printed page 72).
  7. Lift the display assembly straight up (printed page 73).
  8. To replace the remove hinge cover (printed page 74).
  9. To remove the display bezel (printed page 74).
  10. Take out the display bezel (4). (printed page 75).
  11. Two different camera modules are obtainable. Refer to the following procedure appropriate for your (printed page 75).
  12. If it is necessary to take the ambient light sensor board, detach the lead from the board (1), raise upward to disengage the board away from the adhesive on the screen enclosure (2), and after that take the board from the screen (3). (printed page 77).
  13. If it is necessary to take the screen panel from the enclosure, take the four Phillips M2.0×2.0 fasteners that hold the panel to the screen enclosure. (printed page 77).
  14. Rotate the display panel over carefully onto the keyboard (1). (printed page 77).
  15. On the back of the display panel (printed page 78).
  16. If it is necessary to replace the screen hinges, take the three Phillips M2.5x11.0 fasteners that hold each hinge (1), and after that take the hinges from the screen enclosure (2). (printed page 79).
  17. If it is necessary to replace the screen hinges, take the three Phillips M2.5x11.0 fasteners that hold each hinge (1), and after that take the hinges from the screen enclosure (2). (printed page 79).
  18. If it is needed to replace the camera/ambient light sensor lead (printed page 79).
  19. If it is necessary to replace the WLAN aerial leads, peel the antennas from the top of the screen enclosure (1), take the aerial leads from the routing path at the bottom of the screen enclosure (2), and after that take the aerial leads (3). (printed page 81).
  20. If it is necessary to replace the WWAN aerial leads, peel the antennas from the top of the screen enclosure (1), take the aerial leads from the bottom and sides of the screen enclosure (2), and after that take the aerial leads (3). (printed page 81).
  21. Install the display assembly by working back through the printed removal steps (printed page 81).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-zbook-15u-g5-display-assembly-replacement-p72

Key facts

HP document part number
L12984-002
Model
HP ZBook 15u G5
Release year
2018
Screen size
15.6"
Printed pages
38–81