HP ZBook 15u G5 keyboard replacement

Step-by-step HP ZBook 15u G5 keyboard replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needL15396-001HP Replacement caps for the pointing stick L15396-001 for the HP ZBook 15u G5
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On this page
  1. Applies to
  2. tools and parts
  3. preparation
  4. replacement
  5. Parts this procedure uses
  6. Part numbers in our catalog
  7. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 38–48). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP ZBook 15u G5. Confirm the exact model on the service label before starting.

HP ZBook 15u G5 Mobile Workstation keyboard replacement. HP prints the spare part table for this procedure on printed page 46.

tools and parts

  • Phillips P0 screwdriver
  • Static-safe work surface
  • L15396-001 - Pointing stick covers, quantity of 20. Source: printed page 46.

preparation

HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 31. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.

  1. Power the machine down. (printed page 40).
  2. Detach all external devices connected to the computer. (printed page 40).
  3. Cut the power by pulling the cord out of the wall outlet, and after that unplugging the AC adapter from the machine. (printed page 40).
  4. Take off the bottom cover (see that procedure on page 36). (printed page 38).
  5. Detach the battery cable from the system board (see that procedure on page 50). (printed page 38).

replacement

  1. Take out the three Phillips M2.0×3.0 screws that hold the keyboard to the computer (1). (printed page 46).
  2. Seat a screwdriver or similar thin tool into the free hole near the fan, and after that push at the back of the keyboard until it disengages away from the machine (2). (printed page 47).
  3. Place the machine upright with the front toward you, and after that open the machine as far as possible. (printed page 47).
  4. Raise to disengage the top of the keyboard (1), as well as after that turn the keyboard over onto the palm rest (2). (printed page 47).
  5. Using the keyboard resting on the palm rest (1), detach the keyboard backlight lead from the main board ZIF connector (2) (choose models only). (printed page 47).
  6. Detach the pointing stick lead from the system board ZIF connector (3). (printed page 47).
  7. Detach the main keyboard lead from the system board ZIF connector (4). (printed page 47).
  8. Take off the keyboard (5). (printed page 48).
  9. Install the keyboard by working back through the printed removal steps (printed page 48).

Parts this procedure uses

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-zbook-15u-g5-keyboard-replacement-p46

Key facts

HP document part number
L12984-002
Model
HP ZBook 15u G5
Release year
2018
Screen size
15.6"
Printed pages
38–48

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