HP ZBook 15u G5 heat sink assembly replacement

Step-by-step HP ZBook 15u G5 heat sink assembly replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needL14363-001HP heat sink L14363-001 for the HP ZBook 15u G5
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On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 36–54). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP ZBook 15u G5. Confirm the exact model on the service label before starting.

HP ZBook 15u G5 Mobile Workstation heat sink assembly replacement. HP prints the spare part table for this procedure on printed page 52.

Tools and parts

  • Phillips P0 screwdriver
  • Static-safe work surface
  • L14363-001 - Heat sink for use in models with discrete graphics memory. Source: printed page 52.
  • L14362-001 - Heat sink for use in models with UMA graphics memory. Source: printed page 52.

Preparation

HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 31. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.

Replacement

  1. Power the machine down. (printed page 36).
  2. Detach the power from the notebook by unplugging the power cord from the computer. (printed page 36).
  3. Detach all external devices from the computer. (printed page 36).
  4. Take off the bottom cover (see that procedure on page 36). (printed page 38).
  5. Detach the battery cable from the system board (see that procedure on page 50). (printed page 38).
  6. Discrete graphics models (printed page 52).
  7. Thoroughly clean the compound from the surfaces of the main board components and the heat sink each time the heat sink is removed. (printed page 53).
  8. UMA graphics models (printed page 53).
  9. Thoroughly clean the compound from the surfaces of the main board component and the heat sink each time the heat sink is removed. (printed page 54).
  10. Install the heat sink assembly by working back through the printed removal steps (printed page 54).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-zbook-15u-g5-heat-sink-assembly-replacement-p52

Key facts

HP document part number
L12984-002
Model
HP ZBook 15u G5
Release year
2018
Screen size
15.6"
Printed pages
36–54

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