HP ZBook 15u G5 usb board replacement

Step-by-step HP ZBook 15u G5 usb board replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needL13693-001HP fingerprint reader L13693-001 for the HP ZBook 15u G5
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On this page
  1. Applies to
  2. tools and parts
  3. preparation
  4. replacement
  5. Parts this procedure uses
  6. Part numbers in our catalog
  7. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 38–56). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP ZBook 15u G5. Confirm the exact model on the service label before starting.

HP ZBook 15u G5 Mobile Workstation usb board replacement. HP prints the spare part table for this procedure on printed page 56.

tools and parts

  • Phillips P0 screwdriver
  • Static-safe work surface
  • L14380-001 - USB board (includes bracket). Source: printed page 56.
  • L13693-001 - USB support bracket (included in the Bracket Kit). Source: printed page 56.

preparation

HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 31. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.

  1. Power the machine down. (printed page 40).
  2. Detach all external devices connected to the computer. (printed page 40).
  3. Cut the power by pulling the cord out of the wall outlet, and after that unplugging the AC adapter from the machine. (printed page 40).
  4. Take off the bottom cover (see that procedure on page 36). (printed page 38).
  5. Detach the battery cable from the system board (see that procedure on page 50). (printed page 38).

replacement

  1. Detach the cable from the USB board (1). (printed page 56).
  2. Take out the Phillips M2.0×3.0 screw that holds the board to the computer. (printed page 56).
  3. Lift the board out of the computer (3). (printed page 56).
  4. Install the usb board by working back through the printed removal steps (printed page 56).

Parts this procedure uses

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-zbook-15u-g5-usb-board-replacement-p56

Key facts

HP document part number
L12984-002
Model
HP ZBook 15u G5
Release year
2018
Screen size
15.6"
Printed pages
38–56