HP ZBook 17 G4 hard drive replacement

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP ZBook 17 G4. Confirm the exact model on the service label before starting.

HP ZBook 17 G4 Mobile Workstation hard drive replacement. HP prints the spare part table for this procedure on printed page 35.

tools and parts

• Flat-bladed screwdriver, Magnetic screwdriver and Phillips P0 and Torx8 T8 screwdrivers
• Static-safe work surface
• 766644-002 - 1 TB, 7200 RPM, SATA, 9.5 mm. Source: printed page 35.
• 703267-002 - 500 GB, 7200 RPM, SATA, 7 mm. Source: printed page 35.
• 732000-002 - 500 GB, 5400 RPM, SATA, Hybrid 8 GB cache, 7 mm. Source: printed page 35.
• 820572-002 - 500 GB, 7200 RPM, SATA, FIPS, 7 mm. Source: printed page 35.
• 820573-002 - 500 GB, 7200 RPM, SATA, Self-encrypting drive (SED), 7 mm. Source: printed page 35.
• 848351-001 - Hard Drive Hardware Kit. Source: printed page 35.
• 906117-001 - Hard Drive Hardware Kit for use in Field Emission Display (FED) models. Source: printed page 35.
• 907157-001 - Hard drive bracket. Source: printed page 35.
• 929012-001 - Hard drive connector adapter. Source: printed page 35.

preparation

HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 25. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.

1. Detach the power from the notebook by unplugging the power cord from the computer. (printed page 31).
2. Detach all external devices from the computer. (printed page 31).
3. Take out the following components: (printed page 34).

replacement

4. Power the machine down. (printed page 35).
5. Loosen the four captive screws that hold the hard drive to the bottom cover. (printed page 35).
6. Lift the tab to disconnect the drive from the connector bracket (printed page 36).
7. If it is necessary to take the hard drive connector adapter, take the hard drive, and after that detach the hard drive connector adapter lead from the main board (1). (printed page 36).
8. Take out 2 Phillips screws from the hard drive connector adapter. (printed page 36).
9. Lift the adapter out of the computer (3). (printed page 36).
10. Detach the hard drive connector (1). (printed page 37).
11. Take out 2 Phillips screws from the hard drive bracket. (printed page 37).
12. Loosen the four captive screws that hold the hard drive to the bottom cover. (printed page 37).
13. Lift the tab (4) (printed page 37).
14. If it is needed to replace the primary hard drive bracket, take 4 fasteners (2) from the hard drive, and after that lift the bracket straight up (3) to take the bracket from the hard drive. (printed page 37).
15. If it is needed to replace the secondary hard drive bracket, take the connector from the bracket (1), take 4 fasteners (2) from the hard drive, and after that lift the bracket straight up (3) to take the bracket from the hard drive. (printed page 38).
16. Install the hard drive by working back through the printed removal steps (printed page 38).

Parts this procedure uses

• HP 500 GB 5400 RPM SATA hybrid cache drive 732000-002 (732000-002)
• HP 500 GB 7200 RPM SATA FIPS drive, 7 mm 820572-002 (820572-002)
• HP 500 GB 7200 RPM SATA SED drive, 7 mm 820573-002 (820573-002)

Part numbers in our catalog

• HP Hard drive connector adapter 929012-001 (929012-001)
• HP 1 TB 7200 rpm 9.5 mm hard drive 766644-002 (766644-002)
• HP 500 GB 7200 rpm 7 mm hard drive 703267-002 (703267-002)
• HP Hard drive hardware kit 848351-001 (848351-001)
• HP Hard drive hardware kit 906117-001 (906117-001)
• HP Hard drive bracket 907157-001 (907157-001)

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-zbook-17-g4-hard-drive-replacement-p35