HP ZBook 17 G4 touchpad replacement

Step-by-step HP ZBook 17 G4 touchpad replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you need850944-001HP touchpad 850944-001 for the HP ZBook 17 G4
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On this page
  1. Applies to
  2. tools and parts
  3. preparation
  4. replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 31–53). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP ZBook 17 G4. Confirm the exact model on the service label before starting.

HP ZBook 17 G4 Mobile Workstation touchpad replacement. HP prints the spare part table for this procedure on printed page 52.

tools and parts

  • Flat-bladed screwdriver, Magnetic screwdriver and Phillips P0 and Torx8 T8 screwdrivers
  • Static-safe work surface
  • 924810-001 - TouchPad module (includes cable). Source: printed page 52.

preparation

HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 25. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.

  1. Power the machine down. (printed page 31).
  2. Detach the power from the notebook by unplugging the power cord from the computer. (printed page 31).
  3. Detach all external devices from the computer. (printed page 31).
  4. Take out the following components: (printed page 34).

replacement

  1. Open the zero insertion force (ZIF) connector on the mainboard to free the touchpad ribbon (printed page 52).
  2. Gently take out the ribbon cable from the adhesive securing it to the computer. (printed page 52).
  3. Take out the three Phillips screws that hold the TouchPad. (printed page 52).
  4. Lift the TouchPad up at an angle (printed page 53).
  5. Install the touchpad by working back through the printed removal steps (printed page 53).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-zbook-17-g4-touchpad-replacement-p52

Key facts

HP document part number
917650-002
Model
HP ZBook 17 G4
Release year
2017
Screen size
17.3"
Printed pages
31–53

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