Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP Chromebook 11 G9 Education Edition. Confirm the exact model on the service label before starting.
HP Chromebook® 11 G9 Education Edition connector board cables replacement. HP prints this procedure on printed page 32.
Tools and parts
- Keyboard removal tool, Magnetic Phillips P0 screwdriver and a pry tool that neither conducts nor marks
- Static-safe work surface
Preparation
HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 17. Its preparation for disassembly is on printed page 29: power the unit down through the operating system, unplug the power cord and detach every external device before opening it. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.
Replacement
- Get the computer ready for disassembly (see that procedure on page 29). (printed page 32).
- Take out the top cover/keyboard (see that procedure on page 29). (printed page 32).
- Detach the battery cable from the system board (see that procedure on page 34). (printed page 35).
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-chromebook-11-g9-education-edition-connector-board-cables-replacement-p32