Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP Chromebook 11 G9 Education Edition. Confirm the exact model on the service label before starting.
HP Chromebook® 11 G9 Education Edition touchpad cable replacement. HP prints this procedure on printed page 32 of its maintenance and service guide, and the spare-part table for this part is on printed page 12.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
Preparation
Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.
Replacement
- Get the machine ready for taking apart (the Preparation for disassembly section is on page 29). (printed page 32).
- Take the top cover/keyboard (the Top cover/keyboard section is on page 29). (printed page 32).
- Place the upper cover/keyboard upside downward with the front toward you. (printed page 32).
- Detach the touchpad lead (1) from the top cover/keyboard. (The touchpad lead is attached to the upper cover/keyboard with double-sided adhesive.) (printed page 32).
- Detach the clear shield (2) which covers the touchpad lead zero insertion force (ZIF) connector. (printed page 32).
- Free the ZIF connector (3) to which the touchpad lead is connected, and after that detach the touchpad lead from the touchpad. (printed page 32).
- Take the touchpad lead (4). (printed page 33).
- Fit the replacement part by working back through the printed removal steps (printed page 33).
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-chromebook-11-g9-education-edition-touchpad-cable-replacement-p32