Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP Chromebook 11 G9 Education Edition. Confirm the exact model on the service label before starting.
HP Chromebook® 11 G9 Education Edition system board replacement. HP prints this procedure on printed page 40 of its maintenance and service guide.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
M47374-001- System board (includes a graphics subsystem with UMA memory, replacement thermal material, and the Chrome operating system), Equipped with an Intel Celeron N5100 processor, 8 GB of system memory, and 64 GB of eMMC system storage. Source: printed page 40.M47373-001- System board (includes a graphics subsystem with UMA memory, replacement thermal material, and the Chrome operating system), Equipped with an Intel Celeron N5100 processor, 8 GB of system memory, and 32 GB of eMMC system storage. Source: printed page 40.M47372-001- System board (includes a graphics subsystem with UMA memory, replacement thermal material, and the Chrome operating system), Equipped with an Intel Celeron N5100 processor, 4 GB of system memory, and 32 GB of eMMC system storage. Source: printed page 40.M56147-001- System board (includes a graphics subsystem with UMA memory, replacement thermal material, and the Chrome operating system), Equipped with an Intel Celeron N4500 processor, 8 GB of system memory, and 64 GB of eMMC system storage. Source: printed page 40.M56146-001- System board (includes a graphics subsystem with UMA memory, replacement thermal material, and the Chrome operating system), Equipped with an Intel Celeron N4500 processor, 8 GB of system memory, and 32 GB of eMMC system storage. Source: printed page 40.M47371-001- System board (includes a graphics subsystem with UMA memory, replacement thermal material, and the Chrome operating system), Equipped with an Intel Celeron N4500 processor, 4 GB of system memory, and 64 GB of eMMC system storage. Source: printed page 40.M47370-001- System board (includes a graphics subsystem with UMA memory, replacement thermal material, and the Chrome operating system), Equipped with an Intel Celeron N4500 processor, 4 GB of system memory, and 32 GB of eMMC system storage. Source: printed page 40.
Preparation
Save your work, shut the computer down through the operating system, unplug AC power and every external device, and work on a grounded, static-safe surface.
Replacement
- Shut the computer down and unplug the power cord. (printed page 40).
- Take the top cover/keyboard off the computer first. (printed page 40).
- Unplug every cable, then take the system board out. (printed page 40).
Part numbers in our catalog
- HP motherboard M47370-001 (M47370-001)
- HP motherboard M47371-001 (M47371-001)
- HP motherboard M47373-001 (M47373-001)
- HP motherboard M47374-001 (M47374-001)
- HP motherboard M56146-001 (M56146-001)
- HP System board, Celeron N5100, 4 GB memory, 32 GB eMMC M47372-001 (M47372-001)
- HP System board, Celeron N4500, 8 GB memory, 64 GB eMMC M56147-001 (M56147-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-chromebook-11-g9-education-edition-system-board-replacement-p40