Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP Chromebook 11 G9 Education Edition. Confirm the exact model on the service label before starting.
HP Chromebook® 11 G9 Education Edition touchpad replacement. HP prints this procedure on printed page 34 of its maintenance and service guide.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
M47384-001- Touchpad, jet black finish. Source: printed page 34.M47385-001- Touchpad, nautical teal finish. Source: printed page 34.
Preparation
Save your work, shut the computer down through the operating system, unplug AC power and every external device, and work on a grounded, static-safe surface.
Replacement
- Shut the computer down and unplug the power cord. (printed page 34).
- Take the top cover/keyboard off the computer first. (printed page 34).
- Take out the touchpad bracket, then lift the touchpad free. (printed page 34).
Part numbers in our catalog
- HP touchpad M47384-001 (M47384-001)
- HP touchpad M47385-001 (M47385-001)
- HP Bracket Kit (touchpad bracket) L89791-001 (L89791-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-chromebook-11-g9-education-edition-touchpad-replacement-p34