HP Chromebook 11 G9 Education Edition display assembly replacement

Step-by-step HP Chromebook 11 G9 Education Edition display assembly replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needM47375-001HP 11.6-inch HD display panel M47375-001 for the HP Chromebook 11 G9 Education Edition
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On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 43–50). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP Chromebook 11 G9 Education Edition. Confirm the exact model on the service label before starting.

HP Chromebook® 11 G9 Education Edition display assembly replacement. HP prints this procedure on printed page 43 of its maintenance and service guide, and the spare-part table for this part is on printed page 15.

Tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface

Preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

Replacement

  1. Free the interior edges of the upper (1), left (2) as well as right sides, and bottom (3) of the screen bezel from the screen assembly. (printed page 43).
  2. Take the screen bezel (4). (printed page 44).
  3. Take the hinge cover from the screen bezel. (printed page 44).
  4. Take the Phillips M2.0 × 2.3 broad head fastener (1) that holds the WLAN module bracket. (printed page 44).
  5. Take the WLAN module bracket (2). (printed page 44).
  6. Gently detach the wireless aerial leads (3) from the WLAN module. (printed page 44).
  7. Detach the webcam/microphone module lead (4) from the main board. (printed page 45).
  8. Free the webcam/microphone module lead and the WLAN AUX aerial lead from the clips (5) built into the machine. (printed page 45).
  9. Detach the screen panel lead (6) from the main board. (printed page 45).
  10. Free the screen panel lead and the WLAN MAIN aerial lead from the clips (7) built into the machine. (printed page 45).
  11. Take the following fasteners: (printed page 45).
  12. Free the webcam/microphone module lead, wireless aerial leads, and the screen panel lead from the hinge areas (1). (printed page 46).
  13. Lift the machine (2) to disengage the hinges as well as hinge brackets from the screen assembly. (printed page 46).
  14. Slide the machine forward (3) and take it from the screen assembly. (printed page 46).
  15. Free the screen panel lead out of the clips (1) as well as routing channel built into the screen back cover. (printed page 46).
  16. Take the screen panel assembly (2). (printed page 47).
  17. Turn the screen panel assembly face downward with the bottom edge toward you. (printed page 47).
  18. Detach the grounding tape (1) that holds the screen panel lead to the screen panel assembly. (printed page 47).
  19. Detach the adhesive support strip (2) that holds the screen panel lead to the screen panel assembly. (printed page 47).
  20. Detach the screen panel lead (3) from the screen panel assembly. (printed page 48).
  21. Detach the tabs integrated into the top edge of the screen back cover from the slots (1) in the screen bracket. (printed page 48).
  22. Take the screen bracket (2). (printed page 48).
  23. Free the webcam/microphone module lead from the clips (1) as well as routing channels integrated into the left and top edges of the screen back cover. (printed page 48).
  24. Detach the webcam/microphone module (2) from the screen back cover. (The webcam/microphone unit is attached to the screen back cover with double-sided adhesive.) (printed page 49).
  25. Free the ZIF connector (1) that carries the webcam/microphone module lead is connected, and after that detach the webcam/microphone module lead (2) from the webcam/microphone module. (printed page 49).
  26. Take the four Phillips M2.5 × 4.7 fasteners (1) that hold the hinges to the machine. (printed page 49).
  27. Turn the hinges (2) back to free them from the base enclosure, and after that slide them (3) toward the inside of the machine to take them. (printed page 50).
  28. Fit the replacement part by working back through the printed removal steps (printed page 50).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-chromebook-11-g9-education-edition-display-assembly-replacement-p43

Key facts

HP document part number
M45076-001
Model
HP Chromebook 11 G9 Education Edition
Release year
2021
Screen size
11.6"
Printed pages
43–50

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