Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP Chromebook 11 G9 Education Edition. Confirm the exact model on the service label before starting.
HP Chromebook® 11 G9 Education Edition connector board replacement. HP prints this procedure on printed page 38 of its maintenance and service guide.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
M47369-001- Connector board (includes HDMI port and USB port). Source: printed page 38.
Preparation
Save your work, shut the computer down through the operating system, unplug AC power and every external device, and work on a grounded, static-safe surface.
Replacement
- Shut the computer down and unplug the power cord. (printed page 38).
- Take the top cover/keyboard off the computer first. (printed page 38).
- Take out the board screws, then lift the connector board free. (printed page 38).
Part numbers in our catalog
- HP USB board M47369-001 (M47369-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-chromebook-11-g9-education-edition-connector-board-replacement-p38