HP EliteBook 860 G10 fingerprint reader board replacement

Step-by-step HP EliteBook 860 G10 fingerprint reader board replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needN08556-001HP cable N08556-001 for the HP EliteBook 860 G10
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On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Parts this procedure uses
  6. Part numbers in our catalog
  7. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 39–53). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP EliteBook 860 G10. Confirm the exact model on the service label before starting.

HP EliteBook 860 16 inch G10 fingerprint reader board replacement. HP prints this procedure on printed page 52 of its maintenance and service guide.

Tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • N02325-001 - Fingerprint reader board. Source: printed page 52.
  • N08556-001 - Fingerprint reader board cable (included in cable kit). Source: printed page 52.

Preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

Replacement

  1. Get the machine ready for taking apart (the Preparation for disassembly section is on page 37). (printed page 42).
  2. Take the bottom cover off (the Bottom cover section is on page 37). (printed page 39).
  3. Take the battery out (the Battery section is on page 38). (printed page 40).
  4. Undo the Phillips M2.0 × 2.0 fastener (1) that holds the fingerprint reader bracket to the machine. (printed page 52).
  5. Detach the lead out of the ZIF connector at the fingerprint reader board (2), and after that take the bracket from the machine (3). (printed page 53).
  6. Take the board from the machine (4). (printed page 53).

Parts this procedure uses

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-860-16-inch-g10-fingerprint-reader-board-replacement-p52

Key facts

HP document part number
N41963-001
Model
HP EliteBook 860 G10
Release year
2023
Screen size
16"
Printed pages
39–53

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