Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP EliteBook 860 G10. Confirm the exact model on the service label before starting.
HP EliteBook 860 16 inch G10 Notebook PC memory modules replacement. HP prints this procedure on printed page 40 of its maintenance and service guide.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
N05331-001- 32 GB (DDR5-4800). Source: printed page 40.M97596-001- 16 GB (DDR5-4800). Source: printed page 40.M97595-001- 8 GB (DDR5-4800). Source: printed page 40.
Preparation
Save your work, shut the computer down through the operating system, unplug AC power and every external device, and work on a grounded, static-safe surface.
Replacement
- Open the case and disconnect the battery cable. (printed page 40).
- Pull the shielding back to expose the memory slots. (printed page 40).
- Spread the retention clips so the module tips up. (printed page 40).
- Take the module out and keep it in an anti-static bag. (printed page 40).
Part numbers in our catalog
- HP Memory module (SODIMM, DDR5-4800, 1.1v, NECC) M97596-001 (M97596-001)
- HP 32 GB SODIMM DDR5-4800 memory module N05331-001 (N05331-001)
- HP Memory module (SODIMM, DDR5-4800, 1.1v, NECC) M97595-001 (M97595-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-860-16-inch-g10-notebook-pc-memory-modules-replacement-p40