Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP ProBook 440 G11. Confirm the exact model on the service label before starting.
HP ProBook 440 14 inch G11 Notebook fingerprint reader board replacement. HP prints this procedure on printed page 50 of its maintenance and service guide.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
N96242-001- Fingerprint reader board. Source: printed page 50.N96921-001- Fingerprint reader board cable (included in the Cable Kit). Source: printed page 50.N96234-001- Fingerprint reader insert (included in the Plastics Kit). Source: printed page 50.N96233-001- Fingerprint reader bracket. Source: printed page 50.
Preparation
Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.
Replacement
- Detach the lead from the ZIF plug (1) on the fingerprint reader. (printed page 50).
- Take out the two Phillips M2.0 × 2.5 screws that hold the fingerprint reader bracket to the (printed page 50).
- Take out the fingerprint reader board from the computer. (printed page 51).
Parts this procedure uses
- HP Plastics and rubber kit N96234-001 (N96234-001)
Part numbers in our catalog
- HP fingerprint reader (N96242-001)
- HP fingerprint reader N96921-001 (N96921-001)
- HP Fingerprint reader bracket N96233-001 (N96233-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-probook-440-14-inch-g11-notebook-fingerprint-reader-board-replacement-p50