HP ProBook 440 G11 i/o board replacement

Step-by-step HP ProBook 440 G11 i/o board replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needN96921-001HP fingerprint reader N96921-001 for the HP ProBook 440 G11
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On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Parts this procedure uses
  6. Part numbers in our catalog
  7. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 52–53). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP ProBook 440 G11. Confirm the exact model on the service label before starting.

HP ProBook 440 14 inch G11 Notebook i/o board replacement. HP prints this procedure on printed page 52 of its maintenance and service guide.

Tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • N96925-001 - I/O board for use in models with WLAN only. Source: printed page 52.
  • N96926-001 - I/O board for use in models with WLAN and WWAN. Source: printed page 52.
  • N96921-001 - I/O board cables (included in Cable Kit). Source: printed page 52.
  • N96449-001 - RJ-45 (network) jack door for use in metal models. Source: printed page 52.
  • N96450-001 - RJ-45 (network) jack door for use in plastic models. Source: printed page 52.

Preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

Replacement

  1. Detach the cables from the smaller ZIF connector (select products only) and larger ZIF (printed page 52).
  2. Take out the four Phillips M2.0 × 4.0 screws that hold the board to the computer, and then (printed page 52).
  3. Lift the front of the board up (printed page 53).

Parts this procedure uses

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-probook-440-14-inch-g11-notebook-i-o-board-replacement-p52

Key facts

HP document part number
N81605-001
Model
HP ProBook 440 G11
Release year
2024
Screen size
14"
Printed pages
52–53

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