Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP ProBook 440 G11. Confirm the exact model on the service label before starting.
HP ProBook 440 14 inch G11 Notebook memory replacement. HP prints this procedure on printed page 39 of its maintenance and service guide, and the spare-part table for this part is on printed page 19.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
N38627-001- 16 GB. Source: printed page 38.N77399-001- 16 GB (PRC). Source: printed page 38.N37792-001- 8 GB. Source: printed page 38.N77398-001- 8 GB (PRC). Source: printed page 39.
Preparation
Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.
Replacement
- Get the machine ready for taking apart (the Preparation for disassembly section is on page 36). (printed page 39).
- Take the bottom cover off (the Bottom cover section is on page 36). (printed page 39).
- Detach the battery lead from the main board (the Battery section is on page 47). (printed page 39).
- Lift the cover off the memory modules. (printed page 39).
- Push the two clips apart (1) until the memory module stands at a 45° angle, and after that take the unit (2). Use the same operation to take all memory modules. (printed page 39).
Part numbers in our catalog
- HP 8 GB memory module N37792-001 (N37792-001)
- HP Memory N38627-001 (N38627-001)
- HP 8 GB memory module for the PRC N77398-001 (N77398-001)
- HP 16 GB memory module for the PRC N77399-001 (N77399-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-probook-440-14-inch-g11-notebook-memory-replacement-p39