Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP ProBook 440 G11. Confirm the exact model on the service label before starting.
HP ProBook 440 14 inch G11 Notebook touchpad replacement. HP prints this procedure on printed page 55 of its maintenance and service guide.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
N96237-001- Touchpad. Source: printed page 55.N96921-001- Touchpad cable (included in Cable Kit). Source: printed page 55.
Preparation
Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.
Replacement
- Move the speaker cable from the touchpad. (printed page 55).
- Detach the main board lead from the ZIF connector (2) on the touchpad. (printed page 55).
- Lift the conductive tape off the top of the touchpad. (printed page 55).
- Take out the four Phillips M2.0× 2.0 screws that hold the touchpad to the computer. (printed page 55).
- Take out the three Phillips M1.6 × 2.0 screws that hold the touchpad to the computer. (printed page 55).
- Take out the touchpad from the computer. (printed page 56).
Parts this procedure uses
- HP fingerprint reader N96921-001 (N96921-001)
Part numbers in our catalog
- HP touchpad (N96237-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-probook-440-14-inch-g11-notebook-touchpad-replacement-p55