Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP EliteBook 830 G11. Confirm the exact model on the service label before starting.
HP EliteBook 830 13 inch G11 Notebook PC touchpad replacement. HP prints this procedure on printed page 48 of its maintenance and service guide.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
N93641-001- Touchpad for use in models without NFC. Source: printed page 48.N93642-001- Touchpad for use in models with NFC (includes NFC antenna). Source: printed page 48.N08536-001- Touchpad cable (included in Cable Kit). Source: printed page 48.
Preparation
Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.
Replacement
- Detach the main board lead from the ZIF connector (1) on the touchpad. (printed page 48).
- Detach the lead from the ZIF plug (2) on the NFC module (choose products only). (printed page 48).
- Take out the seven Phillips M1.6 × 2.0 screws that hold the touchpad to the computer. (printed page 48).
- Take out the touchpad from the computer. (printed page 49).
Parts this procedure uses
- HP Touchpad cable N08536-001 (N08536-001)
Part numbers in our catalog
- HP touchpad (without NFC) (N93641-001)
- HP touchpad with NFC antenna (N93642-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-830-13-inch-g11-touchpad-replacement-p48