Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP EliteBook 830 G11. Confirm the exact model on the service label before starting.
HP EliteBook 830 13 inch G11 Notebook PC usb board replacement. HP prints this procedure on printed page 51 of its maintenance and service guide.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
N93635-001- USB board. Source: printed page 51.N08536-001- USB board cable (included in the Cable Kit). Source: printed page 51.N08530-001- USB board plastic bracket (included in the Plastic Kit). Source: printed page 51.N93632-001- USB board metal bracket and SIM tray (included in the Bracket Kit). Source: printed page 51.
Preparation
Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.
Replacement
- Detach the WWAN antenna cables from the WWAN unit (1), and then remove the cables (printed page 51).
- Take out the six Phillips M2.0 × 4.0 screws that hold the top plastic bracket to the computer, (printed page 51).
- Take out the metal bracket (5). (printed page 52).
- Take out the SIM card slot blank insert from the SIM card slot. (printed page 52).
- Detach the lead from the USB board ZIF connector (7). (printed page 52).
- Take out the USB board from the computer. (printed page 52).
Parts this procedure uses
- HP Touchpad cable N08536-001 (N08536-001)
- HP System board plastic USB bracket N08530-001 (N08530-001)
- HP Fingerprint reader bracket N93632-001 (N93632-001)
Part numbers in our catalog
- HP USB board (N93635-001)
- HP I/O board (models with a Ryzen PRO processor) (N01284-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-830-13-inch-g11-usb-board-replacement-p51